Support Staff
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Recent activity by Support Staff-
Why do you have different battery settings?
We know that not everyone is the same and everyone has different priorities when it comes to battery drainage. By default, we use the best tracking so that even if you move 9 feet, the phone will u...
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How do I update My Contacts?
All you have to do is go to the main menu, click on the round arrows next to Contacts and you will be guided on how to import your phone contacts and invite those people to serendipity or if they a...
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Why should I import my contacts?
First, you should import your contacts so that its super simple to invite and or connect with your contacts on Serendipity that you would like to share each other’s location. Second, we have anothe...
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What is the difference between My Contacts and My Connections?
My contacts are the contacts you have added in your phone. My Connections are those people who you have connected with on Serendipity. This means, either you or your connection requested to connect...
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How do I log out of my account and when I do what happens?
Just go to Account Settings and at the bottom click Log out. When this happens, nobody will be able to track your location and you will not receive any notifications from the app.
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What if I change my Phone Number?
Simple. To transfer your account to your new number just go to Alert Settings, click on Change Phone Number and follow our process to change the official number related to your account.
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What is Open Dating?
This is simply a feature that shows if you are open to dating on your profile page.
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What are Intelligent Alerts?
Intelligent alerts ensure you don’t receive repetitive alerts for the same people in the location at the same time each day.
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Why Choose Serendipity?
Serendipity is the SAFETY App you’ve always wanted for your family and friends. Most other apps like Life360 focus on driver safety and membership features you don’t need like id theft protectio...
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When I go to a group, I see Group, Discovery and Chat, what are those for?
In the group screen you can view all the info about the group including members of the group, who were invited, who were accepted, and the group type. When you click on Discovery, it takes you to t...