Support Staff
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Recent activity by Support Staff-
What is the Events Feature & How to Set This Up?
We create the Events Functionality so that for one day events, people can easily track each others location at the event. This is great to use for when people meet up at a restaurant, or really an...
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How Do I Use Chat & How Can Serendipity Make Chat Better With Location?
With Serendipity, we make everything better. Even simple things such as chat. Say you are at the airport picking someone up and they are messaging you where they are but you cannot find them. Wi...
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What is the Drop A Pin Feature & How Do I Use This Feature?
The Drop A Pin Feature was created to make it super easy for you to navigate back to a saved location, whether that is your parking spot, a location you are at but do not know the address and more....
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Managing Place Alerts & Trip History
Once you agree to let your connections receive place alerts about you and view your trip history, that is not set in stone. You can always adjust this. You can also adjust who you receive Place Al...
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What are Place Alerts and Trip History and How to Set These Up?
Place AlertsPlace Alerts are notifications you can receive when one of your connections arrives or leaves any location you designate. For example, if you want to receive notifications every time s...
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Your Privacy & How to Turn Off Anyone Seeing Your Location
At Serendipity, we take your privacy very seriously. We know that there are times where you just don't want anyone to see where you are. And it is for those reasons that we created a feature on o...
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General overview of the Serendipity App
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Serendipity App Tutorials
Here is a full list of all of our tutorial videos with questions showing what each video will help to explain.1. Serendipity App Permissions 2. How to Use Serendipity App’s Main Screens – Map, Rada...
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What are the Serendipity App Permissions Required For Serendipity to Work Properly?
iOS Apple & Android Phone PermissionsWhen you first sign up to Serendipity, we ask everyone for many different types of permissions and I will explain each one below and I will write down Required ...
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How Do I Properly Setup My Profile Page?
Profile Page SetupFirst navigate to your profile page by going to the Main Menu and then clicking on your profile picture.On the top right you will a picture of 2 photos. If you click on that you ...